Last updated: August 28, 2024
This Privacy Policy describes how Glugether LLC, doing business as ExamBuddy ("we", "us", or "our"), collects, uses, and discloses Your information when You use our Service. It also informs You about Your privacy rights and how the law protects You. By using ExamBuddy, You agree to the collection and use of information in accordance with this Privacy Policy.
We collect several types of information for various purposes to provide and improve our Service to You: 1. Personal Data: Email address and name (if given). 2. Usage Data: Information on how the Service is accessed and used. 3. Content Data: Lectures recordings, uploaded documents, notes, and other user-generated content.
We use Fathom Analytics to collect anonymous usage data. Fathom is a privacy-focused analytics tool that does not use cookies and does not collect any personal information. The data collected is used to understand how our Service is used and to improve user experience. For more information, please refer to Fathom's privacy policy. We also use LogSnag for event tracking. LogSnag is configured to not collect any personally identifiable information (PII) and is used solely for monitoring application performance and user interactions in an anonymous manner.
We use Stripe as our payment processor. When you make a payment, your payment card details are collected and processed directly by Stripe. We do not store your full credit card information on our servers. For more information, please refer to Stripe's privacy policy.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We use the collected data for various purposes: - To provide and maintain our Service - To notify You about changes to our Service - To allow You to participate in interactive features of our Service - To provide customer support - To gather analysis or valuable information so that we can improve our Service - To monitor the usage of our Service - To detect, prevent and address technical issues - To personalize Your learning experience
We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The security of Your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
You have certain data protection rights. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at support@exambuddy.ai.